| Support |
Support is the
cornerstone of the services we provide. If you are a
current client of ours, please follow the link below to
request a service call or contract quotation.
SUPPORT REQUEST
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| FREE REPORT |
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How reliable is your network?
Have you given serious consideration to
your existing backup plan? Have you considered the cost
of computer downtime? What would you do if your computer
systems went down?
Request our Free Report
titled: "17 Considerations for a Smooth Running
Practice."
CLICK HERE
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Welcome to S.T. Sanford
Computer Consulting, Inc. Your source for
knowledgeable dental computer systems consultation
and integration.
Through our nearly 10 years of
experience working with Dentists, we can provide
your practice with the following critical
resources:
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Consultation on
Which Practice Management Package to
Choose
This includes meeting with you
and your staff to discuss your needs, wants and
goals, selecting which packages you should demo
and attending in-office demonstrations with
you |
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New Network and
Computer Systems Consultation and
Integration
Including the evaluation of
existing technologies, equipment and design for
stability and future growth. If you're having
issues such as slow networking, slow PCs,
crashes, errors or lost data we can evaluate
your situation and provide solutions to
increase the reliability and productivity
of your network and systems. |
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Provide customized
Remote Access to your Office
Systems Allowing you and your staff
access to your practice management system while
out of the
office. |
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Support our
hardware and networks as well as
pre-existing networks and hardware
We can
support you every step of the way, providing you
rapid response times and conscientious
maintenance plans to provide your with the
greatest amount of uptime as possible |
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Provide Robust
Backup Solutions
Reports have shown
that nearly 80% of all companies that suffer
catastrophic data loss go out of business within
5 years. Even if that's not your final result,
the security of your data is of critical
importance. |
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Provide First-line of
Support for an End-to-End Solution
We can be
your one-stop solution, covering everything from
"What do I do if I get this error message?" to
"Who do we get our toner from?" |
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We are your
Trusted Advisors You need look no further
for the best solutions and support. We are
always here to help support you and your
practice's needs and
requirements!
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Which Packages do you
Support?
This is the most commonly asked
question. Through the nearly 10 years of experience
gained in our Consulting Practice working in over 200
dental offices in the Tri-State area we have gained an
immense amount of knowledge in the proper management and
design of dental networks.
We work with the following Dental
Practice Management Packages:
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ComputerAge |
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EagleSoft |
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Easy Dental |
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Dentrix |
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Mogo |
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Practice Works |
We work with the following High-Tech
Products:
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Intraoral Cameras by
AirTechniques,
Vistadent |
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Digital X-Ray Solutions
by Dexis, Digora, Gendex, Schick |
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Voice Activation and
Computer Control |
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PDA Synchronization
Solutions |
Case Study
Recently we just completed an upgrade
which is illustrative of the type of integrations we do
with great regularity.
History:
The Dentist had an existing network
consisting of a peer to peer network server and one
desktop machine. A laptop was later added and had an on
again / off again relationship with the other machines.
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Pre-Integration
Consultation
An in-office discovery session
was scheduled where we ascertained not only the
hardware installed, but the goals of the doctor
and staff. |
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Installation
A new server designed in-house and
recently certified by Microsoft was installed as
were five additional workstation computers. The
existing network hardware was upgraded and
high-speed internet access was provided. |
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Data
Migration
All data was migrated to the new
server and a Backup and Disaster Recovery plan was
enacted. Data integrity was verified. |
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Post-Integration
Service and Support
We worked with the
office staff to ensure that operational efficiency
was maintained, preferences and new features were
enabled. |
Final Result: Success
The office can now brag about extremely
fast data access, program launching has improved,
screens change faster. In terms of peace of mind, there
are now multiple layers of redundancy provided so that
if the server were to suffer a catastrophic failure,
data recovery is fast and efficient, and in a worst case
scenario, machines fail over to a "standby
server".
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© 1996-2004 S.T. Sanford
Computer Consulting, Inc.
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| Free Report |
Take a moment to fill out our
quick form and receive our free report titled: "21 Ways
Technology can be used for Evil and How to Prevent
it."
CLICK HERE
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| Watch Out! |
Dont' even think
of working with a technology firm without first reading
our report - 10 Things You Should Know About Your
Technology Firm
CLICK HERE
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